Cape Robbin | Return and Policy | Fashion Shoes
Return Policy
Cape Robbin offers 30 day return policy, all orders except final sale products can be request for return within 30 days after receiving your items.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please print out the receipt or proof of purchase.
Please follow the on-screen process to request for your return.
You must return the items in the original box. The box should be undamaged, with no tape or labels attached. If you return the item with a damaged box or with tape your return will be rejected all together.
Please allow 7 days processing time for the refund to be issued back to your original payment method.
International
We currently don't accept international returns.
Out Of Continental U.S. Returns
We currently don't accept returns from Alaska, Hawaii, Puerto Rico or military base addresses.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at signup@caperobbin.com.
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Product Reviews (3218)Shop Reviews (38)
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Helia Women‘s Gem-Trimmed Metallic Heels - Ankle Wrap 4 Inch Stiletto Heels - Black
10/02/2026
Antoinette
Love the shoes
Review written in Shop App
Annissa Rope Knot Slide Sandals - Black
10/01/2026
Monroe
nice
Review written in Shop App
Annissa Rope Knot Slide Sandals - Nude
10/01/2026
Monroe
nice
Review written in Shop App
Denisol Denim Boots with Crystal Button Accents - Blue
10/01/2026
Monroe
don't have wide legs
Review written in Shop App
Glass Doll.A Stiletto Heel Pumps - Pointed Toe Slip On High Heels - Beige
08/29/2026
Patricia Ransom
United States
10 Stars 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟
I LOVVVEEE ❤️ my Cinderella glass heels 👠 😍 I wore them to my Birthday 🎂 🥳 Dinner August 25, 2026 and got soooo many compliments 👍🏽👋🏾🫰🏾👏🏾🫶🏿🙏🏿🤗🤗🤗🤗🤗
Review collected via store invitation
Kelsey-21 Western Thigh High Over The Knee Cowboy Boots
08/26/2026
Wanda Joseph
United States
Western Boots
BEAUTIFUL BOOTS. WILL SHOP AGAIN.
Review collected via store invitation
Ada.a Strappy Stiletto Heel Sandals - Pointed Open Toe Ankle Strap Sandals - White
08/19/2026
Nicole Hurtado
United States
Disenchanted
Poor quality, I’m angry, how you send me something damaged?
Review collected from a store visitor
Free Return Shipping + Package Protection
08/10/2026
carla shaw
I have been buying from you guys for a while. And I love the products and I would love to continue to purchase them through you guys. However, I sent an email asking if I could just simply exchange my boots to a 7 and a 1/2. And no one has responded to me yet.\n I haven't gotten a chance to even wear them. I tried them all for the first time of my event, July 31st a day after my birthday and couldn't wear them because of the upper part. Would not stay up on my thigh or on my knee?\nI just ask for a simple exchange , not a refund
Review collected via store invitation
Nanaye-2 Rhinestone Cowboy Boots for Women - Black Western Stiletto Heels with Cutout Ankle - Animal
08/10/2026
Lows boots
United States
Sparkle all the glitter is not gold
These over-the-knee boots are absolutely stunning! 😍 Comfortable, well-made, and covered in all the bling you could ever ask for. Exactly as shown and even more gorgeous in person. A definite must-have! ✨💎
Review collected from a store visitor
Nanaye-2 Rhinestone Cowboy Boots for Women - Black Western Stiletto Heels with Cutout Ankle - Animal
08/10/2026
Tiger kitty heels
United States
Absolutely stunning
These tiger kitty heels are everything and more! Absolutely comfortable, beautifully made, and stunningly gorgeous. The attention to detail is incredible—they’re even better in person! 😍🐯✨
Review collected from a store visitor
Ada.a Strappy Stiletto Heel Sandals - Pointed Open Toe Ankle Strap Sandals - Beige
07/19/2026
Willow Heverley
United States
Awkward and ill fitting :(
Review collected via store invitation
Lexington Rhinestone Stiletto Heel Sandals - Square Toe Ankle Strap Heels - Black
07/17/2026
conchatta
Made just like the picture and veey comfortable
Review written in Shop App
Nayaye Rhinestone Cowboy Boots for Women - Black Western Stiletto Heels with Cutout Ankle - Denim
07/09/2026
TianaKnowsShoes
United States
Be Different!!!
These heels are killer! So first off, let's talk about those 4" or whatever height of these heels! I read a review saying that the shoe is not practical :-( I took them to a shoe shop, cut the heel down to a height that I can handle and they are all good now. I can actually walk in them! Super cute, and ready to go!!!! The only reason this shoe didn't get 5 stars because I had to put a little work into them!
Review collected from a store visitor
Lexington Rhinestone Stiletto Heel Sandals - Square Toe Ankle Strap Heels - Silver
07/01/2026
Latarsha
Lovely
Review written in Shop App
Free Return Shipping + Package Protection
06/27/2026
Marcia Sanks
United States
Shoes
I love my shoes they're very good quality
Review collected via store invitation
Nayaye Rhinestone Cowboy Boots for Women - Black Western Stiletto Heels with Cutout Ankle - Denim
06/26/2026
Shari Hill
United States
I can't fit them and I was sent 2 pairs of the same shoe in different sizes
Review collected via store invitation
Free Return Shipping + Package Protection
06/22/2026
Sandra K Drew
United States
Free Return Shipping + Package Protection
Review collected via store invitation
Marinna Slip-on Belt Mule Heels - Leopard
06/21/2026
Nelly Paterson
United States
I didn’t get the shoes
No I haven’t received it!! Nothing ever showed up
And I would like a refund please.
Review collected via store invitation
Marisa Knit Crochet Tassels Open Toe Heels - Pink
06/12/2026
Meka
United States
Tassels Fall off
I purchased both colors of these shoes, the pink and black pair. I absolutely love them. Unfortunately I wore my black pair for the first time and I had 4 tassels fall off with no way to even attempt to put them back on, and mind you the only thing I was doing was walking leaving a trail of tassels. I am not happy with the outcome of the tassels. When I wore my pink pair everything was fine, no tassels fell off.
Review collected from a store visitor
Verve Clear Slip-On Transparent Straps, Square Toe Wedge Heels - Beige
06/11/2026
Michelle Conley
United States
Beautiful
Review collected via store invitation
Cherilynn Metallic Chain Hearts High Heels - Black
06/11/2026
Anonymous
United States
Horrible Shoes
I will never order from this site again, the shoes arrived with some of the jewelry missing and the rest of the pieces barely holding on.
Review collected via store invitation
Rosss Rhinestone Platform Heels - 5.5-inch Heel with 1.5-inch Platform - Leopard
06/10/2026
Cassie
United States
GORGEOUS HEELS 👠
What you see in the picture is EXACTLY what you get but even more better ! And it’s bling out ! 1000/10.
Review collected via store invitation
Sandralyn Strappy Rope Square Toe Platform - Purple
06/10/2026
Wendy
Very beautiful
Review written in Shop App
Free Return Shipping + Package Protection
06/10/2026
Delicia Myrick
United States
I love these shoes
I have thick legs these shoes fur so well I was so happy
Review collected via store invitation
Yelena Round Toe Rhinestone Rope Platform - Rainbow
06/10/2026
Danica Blundell
United States
Beautiful
So sparkly & perfect fit
Review collected via store invitation
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